Returns & Refunds (30-day RMA)

At St. Peter Computers, your satisfaction is our priority. If you’re not completely happy with your purchase, we offer a 30-day Return Merchandise Authorization (RMA) policy to ensure a smooth and fair return process.

Eligibility for Returns

You have 30 calendar days from the date of purchase or delivery to request a return.

To qualify for a return:
  • The item must be unused, in original packaging, and in the same condition you received it.
  • You must include all accessories, manuals, and components.
  • Proof of purchase (receipt or order confirmation) is required.

Non-Returnable Items

We cannot accept returns for:

  • Software, digital downloads, or activation keys

  • Opened printer ink or toner cartridges

  • Clearance or final-sale items

  • Custom-built computers or special orders

How to Request a Return (RMA Process)

  1. Contact us within 30 days to request an RMA number.

2. Once approved, we’ll provide return instructions and an RMA number. 

3. Ship the item or bring it to our store at:

209 Nassau Street, St. Peter, MN 56082

4. Customers are responsible for return shipping costs unless the product is defective or incorrect.

Refunds

Once your return is received and inspected, we’ll notify you of the approval or rejection.

Approved refunds are processed within 5–10 business days to your original payment method.

Original shipping costs are non-refundable, unless the return is due to our error.

Exchanges

Need a replacement? We’re happy to exchange defective or incorrect items for the same product or equivalent value, subject to availability.

Defective or Damaged Items

If your item arrives damaged or defective, please contact us within 7 days of delivery. We’ll arrange a replacement or full refund at no extra cost. 

Store Hours

Mon–Fri: 10:00 AM – 6:00 PM
Saturday & Sunday: Closed